Delivery & Returns

AUSTRALIA

FARAGE DELIVERS NATIONWIDE WITH AUSTRALIA POST FOR A FLAT RATE OF $10

Orders placed before 12pm will be shipped same day or the following business day if purchased over the weekend or a public holiday, (Please allow an additional 1-2 business days for dispatch during peak and promotional periods.). You will receive a confirmation email once your order leaves our warehouse.

  • Note tracking is generally available within 24 hours of shipment.

All parcels require a signature on delivery & must be signed for.  Should you elect to have your parcel left in a safe place by Australia Post please note that Farage is not responsible if the parcel is lost or stolen.

INTERNATIONAL

FARAGE DELIVERS INTERNATIONAL ORDERS VIA AUSTRALIA POST FOR A FLAT RATE OF $40

Orders placed before 12pm will be shipped same day or the following business day if purchased over the weekend or a public holiday.  (Please allow an additional 1-2 business days for dispatch during peak and promotional periods.). You will receive a confirmation email once your order leaves our warehouse.

All parcels require a signature upon delivery.  If the address provided is unattended, an attempted delivery card will be left, or Australia Post will contact you via email. 

  • Please note the postal fee charged does not include any possible taxes or duties that may be applied by customs depending on the destination country.  It is the responsibility of the recipient to pay this charge and in turn should you choose to return your order, Farage is unable to refund these charges.

RETURNS

Farage strives to ensure you are satisfied with your purchase. We want you to love what you have ordered.  If something isn’t right, let us know.  We’ll send you another colour, a new size, or an entirely different style.  Email us your questions to enquiries@farage.com.au, reach us on Live Chat or call +61 2 9212 4509 during business hours.

 

We offer free returns & exchanges on products purchased online subject to the following conditions:

  • We offer Store Credit or Exchange only on SALE items only.  We do not offer refunds on SALE items unless deemed faulty.
  • The item must be unworn, unwashed and have the original tags still attached
  • You must obtain a return ID number and include with your order; email enquiries@farage.com.au or reach us through Live Chat to obtain
  • All returns must be made within 14 days of receipt of order.  

 

RETURN BY MAIL

Please get in touch via email at enquiries@farage.com.au to obtain a return ID number within 14 days of the receipt of the goods. Instructions on proceeding with your free returns will be provided as well as a suitable link to take you straight to the portal.

 

RETURN TO FARAGE STORE

You can return your merchandise to any Farage store within 14 days of receipt of the goods. Please ensure to get in touch via email at enquiries@farage.com.au to obtain a returns number and to notify a team member of your return. We will happily provide an exchange for your order, however please note that Refunds & Store Credits will NOT be able to be processed in store for Online Orders. Returned items will only be accepted if they are in their original saleable condition with tags attached.